Contact information

We'd love to hear from you. Whether you have a question about a product, need help with your order, or simply want to say hello — we're here.

Get In Touch

Instagram

The fastest way to reach us. @amorlynco DM us directly — we reply within a few hours on business days.


Whatsapp

Can contact us via 016-7934159


Email

For order enquiries, returns, or general questions: amorlynco@gmail.com , We aim to respond within 24 hours on business days.


Website

amorlyn.com


Our Response Hours

Day Hours
Monday – Friday 10:00 AM – 12:00 AM
Saturday 10:00 AM – 12:00 AM
Sunday & Public Holidays 10:00 AM – 12:00 AM

We do our best to respond as quickly as possible. During peak periods such as Hari Raya, Valentine's Day, or major sales events, response times may be slightly longer. We appreciate your patience.


Order Enquiries

For the fastest response regarding your order, please include the following when contacting us:

  • Your full name
  • Your order number
  • A brief description of your enquiry or issue

This helps us locate your order immediately and resolve your enquiry faster.


Before You Contact Us

You may find your answer here:

Where is my order? Check your tracking number via the link we sent you at dispatch. Estimated delivery is 2–5 business days (West Malaysia) and 5–8 business days (East Malaysia).

Can I change my order? Order changes can be made within 24 hours of placement, provided the order has not yet been packed. Contact us immediately via Instagram DM or Whatsapp.

What sizes are available? All available sizes are listed on each product page. We follow standard US ring sizing. Refer to our size guide for help.

How do I return an item? Please read our Return & Refund Policy before contacting us. Returns are accepted within 7 days of delivery for unused items in original packaging.

Do you ship internationally?

We accept international orders on a case-by-case basis. International shipping rates vary depending on your country, order weight, and courier availability and are not calculated automatically at checkout.

To place an international order, please contact us first:

  • Instagram DM: @amorlynco
  • WhatsApp: 016-7934159

Let us know your country and the items you'd like — we'll confirm the final shipping cost and payment details before processing your order. International orders are only confirmed once shipping cost has been agreed and full payment received.


Based In

Kuala Lumpur, Malaysia 🇲🇾


Two Hearts, One Promise. — Amorlyn Jewellery